FinTech troy, a Portfolio-Company of BORN2GROW, has gained with Hannover Digital Investments GmbH, a partner from the insurance sector, which is an important sector for troy. In addition to HDI Digital, the venture capital company of insurance group HDI GROUP, the existing investors eCAPITAL Entrepreneurial Partners AG, High-Tech Gründerfonds and Avala Capital, as well as business angels Tamaz Georgadze, Frank Freund and Michael Stephan and others have also increased their commitment.
Philip Rürup, founder and CEO of troy, says: “We are very pleased to welcome our new investor HDI and we are delighted with the continued support of our existing investors. Although, according to the Federal Association of German Debt Collector, debt collection volumes are declining across Germany, we have been growing at an average double-digit percentage rate per month since last year. This is particularly due to the fact that market leaders from the telecommunications, publishing and e-commerce sectors have chosen us as their collection partner. All in all, we are experiencing a strong increase in demand for our customer-preserving debt collection services, which is why we will continue to invest intensely to expand our market position as the friendliest debt collection company in Europe”.
troy is a FinTech company that takes debt collection into the age of digital customer experience. To achieve this, troy combines decades of debt collection experience with technology and proven methods from marketing and CRM. Using machine learning, troy addresses chargeable customers according to their individual preferences; thanks to the cloud-based troy platform, customers can easily take care of payment, apply for individual solutions and get a real-time overview of the process at any time. Clients also gain a completely new level of transparency, allowing them to see in detail why the troy service receives top marks from chargeable customers. Since March 2020, troy has been offering more flexible solutions for clients affected by the Corona pandemic. troy’s services are aimed primarily at large companies and are currently available for Germany, Austria, Switzerland and the Netherlands. troy was founded in 2017 and has locations in Hamburg, Lippstadt and Lemmer, Netherlands. Its clients come from telecommunications, utilities, publishing and multi-channel retail.